Privacy Policy
I. General information
The
following Privacy Policy applies to use of the website
https://www.tel.io, https://mytel.io, https://mojetelio.cz/, https://mytelio.nl/, https://www1.mytelio.nl/, https://www2.mytelio.nl/, https://www3.mytelio.nl/, https://myphon.io/
(hereinafter referred to as “websites”).
We
place great importance on data protection. Your personal data is collected and
processed taking into consideration the valid data protection regulations, in
particular the EU General Data Protection Regulation (GDPR). We collect and
process your personal data in order to be able to offer you the aforementioned
websites.
This
Policy describes how and for which purpose your data are collected and used and
which options you have in relation to personal data.
By
using this website you give your consent to the collection, use and transfer of
your data in accordance with this Privacy Policy.
By
clicking on the field about data protection in the contact form, you give your
consent to the processing of your personal data in the context of the enquiry
in the contact form.
II. Controller
The
controller for the collection, processing and use of your personal data as set
out in the GDPR is Telio Management GmbH, Holstenstraße 205, 22765 Hamburg, registered
in the commercial register of the Hamburg district court – HR B 112181 -.
Should
you wish to object completely to the collection, processing or use of your data
by us according to these data protection guidelines, or for individual
measures, you can direct your objection to the controller named above. You can
save and print out this Privacy Policy at any time.
III. General use of the website
1. Access data
We
collect information about you when you use this website. We automatically
record information about your usage behaviour and your interaction with us and
register data about your computer or mobile device. We collect, save and use
data about every access to our online offer (so-called server log files).
Access data include name and URL of the retrieved file, data and time of
retrieval, amount of data transferred, notification of successful retrieval
(HTTP response code), browser type and browser version, operating system,
referrer URL (i.e. the site visited beforehand), IP address and the requesting
provider. We use these protocol data without associating them with you as a
person or other profiling for statistical analyses for the purpose of the
operation, security and optimisation of our online offer, but also to
anonymously record the number of visitors to our website (traffic) as well as
to analyse the scope and type of usage of our website and services and the data
traffic, to search for and troubleshoot errors and to improve our services. We
reserve the right to check protocol data retrospectively if there is a
legitimate suspicion of unlawful use based on concrete evidence. We store IP
addresses for a limited period of time in the log files if this is necessary
for security purposes. We also store IP addresses if we have a concrete
suspicion of an offence with regards to the use of our website. In addition, we
store the date of your last visit as part of your account (e.g. when
registering, logging in, clicking on links, etc.).
2. Email contact
If
you contact us (e.g. via the contact form or email), we store your details to
process the enquiry as well as for the event that you may have follow-up
questions. We only store and use other personal data if you give your consent
or if this is permissible by law without any special consent.
3. Legal bases and storage period
The
legal basis for the data processing in accordance with the above clauses is
Article 6(1)(f) GDPR. Our interests in the data processing are, in particular,
in safeguarding the operation and security of the website, simplifying the use
of the website as well as processing your enquiries via our contact form.
Unless
explicitly specified, we store personal data only for as long
as is
necessary to fulfil the pursued purposes.
IV. Your rights as a data subject
According to the
applicable laws you have various rights regarding your personal data. If you
wish to exercise these rights, please direct your enquiry by:
Ø
email to Data.Protection.Officer@tel.io
Ø
or by post with a clear identification of who you are
to Data Protection Officer, Telio Management GmbH, Holstenstraße 205, 22765
Hamburg
Ø
or via our contact form on the tel.io or mytel.io
websites
The
following will provide you with an overview of your rights.
1. Right to obtain confirmation and communication
You
have the right to obtain confirmation from us at any time whether data
concerning you is being processed. Should this be the case, you have the right
to obtain access to personal data saved about you free of charge in addition to
a copy of these data. You also have the right to the following information:
Ø
the processing purposes;
Ø
the categories of personal data being processed;
Ø
the recipients or categories of recipients to whom the
personal data have been disclosed or are still being disclosed, in particular
with regards to recipients in third countries or international organisations;
Ø
if possible, the planned duration for storing the data
or, if this is not possible, the criteria for establishing this duration;
Ø
the existence of a right to rectification or erasure
of the personal data concerning you or to the restriction of processing by the
controller or to object to this processing;
Ø
the existence of the right to lodge a complaint with a
supervisory authority;
Ø
if the personal data are not collected from you, all
available information concerning the origin of the data;
As a
responsible company, we forego automated decision-making including profiling
pursuant to Article 22(1) and (4) GDPR.
2. Right to rectification
You
have the right to obtain from us without undue delay the rectification of
inaccurate
personal
data concerning you. Taking into account the purposes of the processing, you
have the right to have incomplete personal data completed, including by means
of providing a supplementary statement.
3. Right to erasure (“right to be forgotten”)
You
have the right to obtain from us the erasure of personal data concerning you
without undue delay and we have the obligation to erase personal data without
undue delay where one of the following grounds applies:
Ø
the personal data are no longer necessary in relation
to the purposes for which they were collected or otherwise processed.
Ø
you withdraw consent on which the processing is based
according to point (a) of Article 6(1) GDPR, or point (a) of Article 9(2) GDPR,
and where there is no other legal ground for the processing.
Ø
you object to the processing pursuant to Article 21(1)
GDPR and there are no overriding legitimate grounds for the processing, or you
object to the processing pursuant to Article 21(2) GDPR.
Ø
the personal data have been unlawfully processed.
Ø
the personal data have to be erased for compliance
with a legal obligation in Union or Member State law to which the we are
subject.
Ø
the personal data have been collected in relation to
the offer of information society services referred to in Article 8(1) GDPR.
Where
we have made the personal data public and are obliged pursuant to Article 17
GDPR to erase the personal data, we, taking account of available technology and
the cost of implementation, shall take reasonable steps, including technical
measures, to inform controllers which are processing the personal data that you
have requested the erasure by such controllers of any links to, or copy or
replication of, those personal data.
4. Right to restriction of processing
You
have the right to obtain from us restriction of processing where one of
the
following applies:
Ø
the accuracy of the personal data is contested by you,
for a period enabling the controller to verify the accuracy of the personal
data;
Ø
the processing is unlawful and you oppose the erasure
of the personal data and request the restriction of their use instead;
Ø
we no longer need the personal data for the purposes
of the processing, but you require the data for the establishment, exercise or
defence of legal claims;
Ø
you have objected to processing pursuant to Article 21(1)
pending the verification whether the legitimate grounds of our company override
your own.
5. Right to data portability
You
have the right to receive the personal data concerning you, which you have
provided to us, in a structured, commonly used and machine-readable format and
have the right to transmit those data to another controller without hindrance
from us, where:
Ø
the processing is based on consent pursuant to point
(a) of Article 6(1) GDPR or point (a) of Article 9(2) GDPR or on a contract
pursuant to point (b) of Article 6(1) GDPR; and
Ø
the processing is carried out by automated means. In
exercising your right to data portability pursuant to Paragraph 1, you have the
right to have the personal data transmitted directly from us to another
controller, where technically feasible.
6. Right to object
You
have the right to object, on grounds relating to your particular situation, at
any time to processing of personal data concerning you which is based on point
(e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.
We shall no longer process the personal data unless we can demonstrate
compelling legitimate grounds for the processing which override your interests,
rights and freedoms or for the establishment, exercise or defence of legal
claims.
7. Right to withdraw consent concerning privacy of data
You
have the right to withdraw consent given to the processing of personal data
at
any time.
8. Right to lodge a complaint with a supervisory authority
You
have the right to lodge a complaint with the Hamburg Commissioner for Data
Protection and Freedom of Information, Kurt-Schumacher-Allee 4, 20097 Hamburg,
as well as in the Member State of your habitual residence, place of work or
place of the alleged infringement if you consider that the processing of
personal data relating to you is unlawful.
V. Data security
We
endeavour to protect your data to the maximum in the context of the valid data
protection laws and technical possibilities. We transfer your personal data in
encrypted form. We use the SSL (Secure Socket Layer) coding system, but would
still like to point out that data transfer online (e.g. communication via
email) can present gaps in security. It is impossible to protect data
completely against third-party access. In addition, we also do not guarantee
that our offer is available at specific times; malfunctions, interruptions or
failures cannot be ruled out. The servers we use are carefully secured on a
regular basis.
VI. Automated decision-making
We do
not employ automated decision-making on the basis of the personal data
collected.
VII. Transfer of data to third parties, no data transfer to non-EU countries
As a
rule, we only use your personal data within our company.
If and insofar as we employ third parties for the purpose of contract
performance, they only receive personal data to the extent that is necessary
for the respective service. In the event that we outsource parts of data
processing (“order processing”), order processers are bound by contract to only
use personal data in accordance with the requirements of the data protection
laws and to guarantee that the rights of the data subject are protected. Data
is not transmitted to bodies or persons outside the EU nor is this being
planned.
VIII. Data Protection Officer
If
you still have questions or concerns regarding data privacy, please contact
our Group Data Protection Officer at Data.Protection.Officer@tel.io.